Product Buy Back Policy

 (1) Products to be returned must be purchased from the Company:-

(a) 100% refundable if goods returned within ten (10) working days from the date of joining / date of invoice; and

(b) 95% refundable if goods return is made after ten (10) days and within six (6) months from the date of joining / date of invoice. A deduction of 69% on the value of accepted returned goods, this is the amount refundable to the Company for commission / bonuses paid to distributors previously. A 5% administrative fee chargeable on the refundable amount.

     For example:-

     The following is the calculation for the goods return after ten (10) working days and within six (6) months:-

S$5,000.00 (Retail Price) – 69% (commission / bonuses paid to distributors previously).

S$5,000.00 – S$3,450.00 = S$1,550.00 (refundable amount) - 5% (administrative fee). 

S$1,550.00 – S$77.50 = S$1,472.50 (final refundable amount to the member). ​

(2) The Company shall refund the money within thirty (30) days after receipt of goods returned.

(3) The Product Buy Back Policy is not applicable after six (6) months from the date of joining / date of Invoice.

Should you need any assistance or enquiries, please email us at customerservice@dchl.com.sg

I AGREE and UNDERSTAND to the buy back policy above.